How it works
How it works
Hello, how can we help you?
How does Uhmi work?
Is Uhmi free?
What is meant by “Credit”?
Can I change my buy account into a sell account?
How do I add credit?
Are there any costs to adding credit?
What payment methods can I use to add credit?
What is auto top-up?
How do I change or cancel auto top-up?
I am not able to add credit. What should I do?
Can I payout my credit?
How do I buy digital content with Uhmi?
What kind of digital content can I buy with Uhmi?
On some purchases I can choose my own price. What's up with that?
Where can I find an overview of my payments?
What is the meaning of the coloured dots in Transactions?
I am not satisfied with my purchase. What can I do?
What is meant by “This purchase is non-refundable”?
How many days do I have to request a refund?
Is it possible to buy digital content from a website that doesn't use Uhmi yet?
How do subscriptions work?
Can I edit my subscription?
When is the subscription fee collected?
What happens if I have insufficient credit for my subscription?
Will my subscription end automatically?
How do I cancel my subscription?
Something went wrong with my connection and now I have to pay again. What should I do?
My purchase is not accessible. What should I do?
Can't find your answer?
us — we're happy to help!