Sellers have the option to offer their buyers a refund. When a refund is not possible, it will be clearly indicated at the time of purchase. If you have purchased an item which is refundable, you have up to 1 days after purchase to request a refund. After these 1 days, a refund is no longer possible. In Transactions you can see per payment how much time you have left to request a refund. To request a refund:
Have you purchased an item that is non-refundable and you are dissatisfied? Then we recommend you to contact the seller.
- Log in to your Uhmi account.
- Go to Transactions.
- Go to the the payment that you would like refunded and open it.
- Click on the button “I would like a refund”.
- Follow the instructions.
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