Hello, how can we help you?

Help For Buyers Buy I am not satisfied with my purchase. What can I do?

I am not satisfied with my purchase. What can I do?


Sellers have the option to offer their buyers a refund. When a refund is not possible, it will be clearly indicated at the time of purchase.

					If you have purchased an item which is refundable, you have up to 1 days after purchase to request a refund. After these 1 days, a refund is no longer possible.
					In Transactions you can see per payment how much time you have left to request a refund.

					To request a refund:
					
  1. Log in to your Uhmi account.
  2. Go to Transactions.
  3. Go to the the payment that you would like refunded and open it.
  4. Click on the button “I would like a refund”.
  5. Follow the instructions.
Have you purchased an item that is non-refundable and you are dissatisfied? Then we recommend you to contact the seller.

Was this answer helpful? Yes or No

Can't find your answer?

Please contact us — we're happy to help!